Send Your Enquiry Through the Form
Use the enquiry form to tell us what you need and where your site is based. The more detail you include, the quicker we can direct your request to the right person and advise on the best next step.
- Your company name and contact person
- Site suburb or town, for example Germiston, Boksburg or Midrand
- Whether you need a cutter, dispenser, spares, repair or site visit
- The film type, pack line speed, and any size or roll details
- Any fault, safety concern, or downtime you are dealing with
What We Can Help With
We work with packing teams that need dependable support on shrink film and stretch film handling. If your line is struggling with slow roll changes, uneven cutting, worn blades or dispenser faults, our team can assess the setup and advise on the practical fix.
- Onsite installation and line setup
- Preventive servicing and safety checks
- Blade replacement and dispenser repairs
- Spares supply and equipment upgrades
- Operator training and roll change support
Areas We Serve Across South Africa
Our base is in Germiston, Ekurhuleni and we support businesses across the country. We regularly assist sites in Johannesburg, Pretoria, Durban, Cape Town, Polokwane, Boksburg and Midrand, with work arranged around your operating hours where possible.
For Gauteng sites, response is usually quicker, especially for urgent breakdown callouts. For out of town support, we plan the visit with your production schedule in mind so you are not left waiting longer than needed.
What to Include For Faster Feedback
If your enquiry is for servicing or a repair, please add the equipment type, the make of the issue if you know it, and what happened before the fault started. If you are requesting a new unit or upgrade, let us know the film width, roll weight and whether your line runs shrink or stretch film.
- Machine or line details
- Preferred visit date, if any
- Photos of the fault or worn parts
- Any site rules such as PPE, induction or access control
Response Times And Scheduling
We aim to respond to enquiries promptly during business hours, with urgent breakdowns handled as quickly as the route and site access allow. In most cases we can come back to you the same day or by the next working day with the information needed to move forward.
For planned work such as installations, operator training or preventive servicing, we will confirm timing based on your production window. If your site is affected by load-shedding or after-hours shifts, mention it on the form so we can plan properly.
Talk To The Right Person
Your enquiry is handled by a small team that knows the packing environment and the pressure of keeping lines moving. Thabo Maseko oversees the business, while our sales, technical, service and operations staff help make sure your request reaches the right hands without delay.
- Thabo Maseko, Managing Director
- Naledi Khumalo, Sales Manager
- Johan van Wyk, Technical Manager
- Ayanda Dlamini, Service Coordinator
- Michelle Naidoo, Operations Administrator
- Pieter Smit, Field Technician